Office Support Specialist
Responsibilities
- Manage relationships between parents, students, and EduSmith, including handling office phone, Line, Facebook, and email communications.
- Arrange meeting timetables between students and EduSmith educators. Remind students and
parents about upcoming meetings. - Manage the use of office space for the classes and private sessions.
- Prepare books, exams, as well as other materials that are necessary for class operations.
- Support the management team and EduSmith educators on day-to-day issues as necessary.
- Assist in EduSmith's marketing events.
- Classroom management: facilitate classes throughout the year
- Internal communications: assist in the communication with teachers, counselors, students, and
parents when needed. - Provide support to primary counselors and academic mentors in their work, including
document management, document check, exam score reporting. - Proctor practice exams
- Build up and maintain database of student profiles and results, college admissions requirements, etc.
- Coordinate assigned tasks
- Solve unexpected problems
- Plan the operation for assigned task and make sure the tasks are done within deadline
Qualifications
- Bachelor degree in any field. (Welcome new graduated)
- Excellent English Communication
- Excellent coordination skill
- Service-minded
- Responsible
- Work Well Under Pressure
- Being a collaborative team playe
- Fluent in English.
- Required to have strong software skills including Microsoft Office, Word, Excel, PowerPoint
and Google Suite skills.